Reorder Pro is a new web-based business-to-business reorder system. It is a simple, effective way to place recurring orders for food service equipment, supplies and other similar products. It was created to reduce the time needed to place and receive reordered products as well as to provide meaningful feedback for purchasers and managers.
The dealer starts the process by setting up the customer in Reorder Pro with previously ordered products and their appropriate attributes. The customer then logs in to Reorder Pro. (A bonus is they can do this at any time day or night!) Reorder Pro displays product names and descriptions that are easily recognizable by the customer, minimizing confusion and allowing for a faster reorder process.
Once a customer has logged in, he or she can quickly find the needed products either by browsing a category or entering search criteria such as the manufacturer. When the customer places the order an email is automatically sent to the dealer who will fulfill and ship the order according to their terms. Simple.
As an added option, Reorder Pro can provide managers with the ability to approve or deny pending orders, a capability chain businesses often need.
Reorder Pro also include a reporting function that allows customers to see their trends and irregular purchases. Data shown in these reports include the time of purchase, location and who the approver was, among other things. The end user will be able to export these reports into excel or acrobat formats to share or analyze.